- Proactively fight loneliness
- Change your response to failure
- Protect your self-esteem
- Battle your negative thinking
There’s a LOT customer success team can learn from the following famous TED talk by Guy Winch. Teams can do a much better equipped in their jobs by improving their emotional hygiene. Specifically Guy cites four areas to improve upon:
NOTE: The learnings from this blog site are not a substitute for a training course; training courses are not a substitute for working together in the field. If the content here resonates and you want to explore further, give me a call.