- Proactively fight loneliness
- Change your response to failure
- Protect your self-esteem
- Battle your negative thinking
There’s a LOT customer success team can learn from the following famous TED talk by Guy Winch. Teams can do a much better equipped in their jobs by improving their emotional hygiene. Specifically Guy cites four areas to improve upon:
I worked my way through college, paid for my tuitions. I ran a successful startup in Mumbai, India for 5-years. I immigrated to the US in 1996, started as a programmer, got super bored yet got promoted several times. I moved in the field to learn how my clients use stuff my engineers built, and I've never looked back. The blog chronicles my experiences and learnings over the years.